Dear MWEB Customer
The Seacom cable, which
provides a significant portion of our international capacity, has been damaged
off the coast of Egypt in the Mediterranean Sea. Early indications are that it
may take up to two weeks to repair the break and restore full capacity. We also
have capacity on the WACS cable, which runs up the west coast of Africa, and
this is currently able to meet about 45% of our total needs. As a result, most
international services will be degraded. We are in ongoing discussions with
various operators to secure additional capacity to meet our total requirements
until such time as the Seacom cable is fully operational again.
We will keep you updated of any changes to this situation via e-mail, our Facebook page and twitter.
We will keep you updated of any changes to this situation via e-mail, our Facebook page and twitter.
Kind regards
The MWEB Team
The MWEB Team
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